Available Services

Some of the services we provide include:

  • Providing subject matter expertise
  • Development and documentation of standards
  • Analysis of business and technical requirements
  • Project management / Team Lead

LMS Installation, upgrading and maintenance

  • Cloud, network and local installation, configuration and integration
  • Upgrading LMS installations including application, plugins and themes
  • Installation and configuration of courses
  • Applying security fixes and responding to security assessments
  • Site Backup and restore

Development

  • Responsive theme customization and branding (look and feel)
  • Custom development and maintenance of plugins
  • Custom development and maintenance of custom reports
  • Website content and forms creation
  • Working with open source project communities to integrate fixes into core code
  • Submitting translations for inclusion in language packs
  • Information architecture (IA) and navigation
  • Multimedia and graphic design (graphic, video, audio)
  • Instructional design, course development and migration (new!)

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LMS Evaluation, Quality Assurance and UX Testing

  • Accessibility assessment and fixing (WCAG 2.0 and WCAG 2.1)
  • Multilingual testing and fixing
  • Quality assurance and Guerilla UX (also known as Ninja) testing
  • 3rd party product and service evaluation (e.g. plugins/themes)

LMS Support

  • Technical troubleshooting
  • In-person interactive training / coaching / mentoring
  • Technical support for administrators and course creators
  • Coaching and mentoring for new developers